מרכזי הערכה נועדו לבחון מיומנויות בינאישיות הבאות לידי ביטוי בקבוצה, מיומנויות שלא תמיד ניתן לבחון בראיון של 'אחד על אחד'.
ישנם מרכזי הערכה הנערכים בחברה ויהיו מורכבים ממספר מתמודדים על אותה משרה, או לחילופין, המרכז יתקיים בחברה חיצונית בה יקחו חלק מועמדים שעשויים להיות לאותו התפקיד או תפקיד דומה בחברה אחרת.
· האבחון וההתרשמות מהמועמדים ייעשו במהלך משימות ותרגילים אישיים / זוגיים / קבוצתיים.
· במרכז הערכה משתתפים על פי רוב בין 10 ל- 15 מועמדים
· על-פי-רוב המרכז מתחלק ל- 3 חלקים:
א. הצגה עצמית ע"פ הנחיה
ב. משימה אישית שהופכת למשימה קבוצתית כגון:
– דרוג תכונות חיוניות לתפקיד, משימה מהסוג הנפוץ בתחילת יום הערכה
– בחירת פטנט מיוחד לתחום מסוים (מניעת תאונות דרכים למשל), משימה נפוצה בשלב מתקדם
בשלב הראשוני על כל מתמודד לדרג / או לבחון את הבחירות האישיות שלו, בשלב השני מתבקשת
הקבוצה לגבש רשימה או המצאה זו יחד, משימות אלה נמדדות בזמני ביצוע ומודדות את הדינמיקה
הקבוצתית, עמידה בזמנים ויעדים, יצירתיות, הקשבה, מנהיגות, יכולת עבודה בצוות.
ג. סימולציות – הקבוצה נחלקת לזוגות ומדמים מקרים דומים בהם העובד עשוי להתקל בתפקיד המיועד
כגון:
– תפקידי שירות (לקוחות / סיסטם / הדרכה) יבחנו יכולת אלתור, שירותיות, הקשבה, סבלנות.
– תפקידי ניהול (ניהול זוטר או בכיר) יבחנו יכולת הובלה, הקשבה, דיפלומטיה מול עובד, קולגה, בעלים
של החברה, בעלי מניות ועוד..
מספר טיפים כלליים ליום זה:
· נסה/י ללמוד וללקט כמה שיותר מידע על התפקיד אליו את/ה מועמד
· התכונן/י לשתי הצגות עצמיות באורכים ותכנים שונים:
האחת במשפט או שניים "מי אני" אישית ותעסוקתית
השנייה באורך של ½-1 דקות המשלבת התפתחות תעסוקתית עד לתפקיד המיוחל
· הצטייד/י בשעון לתרגילים הנמדדים בזמנים
יש להגיע למרכז בלבוש הולם לראיון (ראה/י טיפים במאמר "שפת גוף" )
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